These Terms & Conditions set out the basis on which you may order products and services from Flower Delivery Milton Keynes by placing orders on our website. By accessing and using our online store for flower delivery in Milton Keynes and surrounding areas, you agree to comply with and be bound by these Terms & Conditions. Please read them carefully before placing your order. These terms apply to all customers across Milton Keynes and the nearby localities that we serve.
For the purposes of these Terms and Conditions, "We", "Us", or "Our" refers to Flower Delivery Milton Keynes. "You" or "Your" refers to the customer placing an order via our website. "Products" mean flowers and any ancillary items available for order. "Website" refers to our official online platform through which orders are placed. "Delivery Area" means Milton Keynes and surrounding regions specified at checkout or within our delivery policy.
To place an order for online flower delivery in Milton Keynes, please follow these steps:
After completing the checkout process, you will receive an order confirmation with a summary of your purchase. Please check the confirmation thoroughly and contact us immediately if any details are incorrect.
All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order if an item is unavailable, if payment cannot be processed, or if we suspect fraudulent activity. If we are unable to fulfil your order, you will be notified as soon as possible and a full refund will be provided where payment has been taken.
We make every effort to display products as accurately as possible. However, due to seasonal or supply variations, certain flowers or materials may occasionally need to be substituted. We reserve the right to substitute a product of equal or greater value and similar style if necessary, while ensuring that the overall look and feel of your order remains as close as possible to the original selection. You will be contacted if significant substitutions are required.
All prices displayed on our website are in Pounds Sterling (£) and are inclusive of VAT where applicable. The price of your order will be confirmed at checkout.
Payment is required in full at the time of order. We accept a range of secure payment methods, including major credit and debit cards, as specified at checkout. By providing your payment information, you authorise us to process payment using the method chosen. Orders will not be processed or dispatched until payment has been received in full.
We take reasonable care to ensure our website is secure and your personal and payment information is protected; however, we cannot be held liable for any loss you may suffer if a third party gains unauthorised access to data you provide through our website.
We offer flower delivery across Milton Keynes and designated nearby areas. Delivery dates and times are offered on a best-effort basis and we aim to meet your requested slot wherever possible. Deliveries are made to the address details provided by you at checkout, so please ensure all address and contact details are accurate and complete. We cannot be held responsible for delivery failures where incorrect or incomplete information is supplied.
We may contact the recipient using the details provided if there are issues with delivery. In the event nobody is available to accept delivery, we will attempt to leave the flowers with a neighbour, in a safe and protected place, or as per your delivery instructions. A delivery card or notification will be left if possible.
You agree that, in certain circumstances (e.g. extreme weather, traffic conditions, or supply delays), delivery may be delayed. We will always inform you of material delays and will work to resolve any issues as quickly as possible.
You have the right to cancel or amend your flower delivery order provided that notice is given before your order has been prepared or dispatched for delivery. Please contact us as soon as possible if you wish to make any changes.
Cancellations requested after the order has been prepared or dispatched may not be possible, and refunds may not be given beyond this point unless the product is faulty or not as described. Any refunds will be made via your original payment method and may take several business days to process, depending on your payment provider.
For non-perishable ancillary products or gifts, you may have additional statutory rights. Details will be provided where applicable and are subject to our returns policy.
We take pride in the freshness and quality of our flowers and aim for every customer to be delighted with their purchase. If you are not satisfied with your order, or if there are any issues upon receipt, you must contact us within 24 hours of delivery. Please retain the product in its original condition and provide photographic evidence where possible so that we can investigate and, if appropriate, offer a replacement or refund.
Complaints raised after this period may not be eligible for refund or replacement. Flowers are perishable and their lifespan can be influenced by environmental factors beyond our control. Please follow any care instructions provided to maximise the display life of your flowers.
While we strive to provide an exceptional flower delivery service in Milton Keynes, our liability to you shall be limited to the price paid for the products supplied. We shall not be liable for any indirect, special, incidental, or consequential losses, including but not limited to loss of profits, business, enjoyment, or goodwill, whether such loss arises from breach of contract, negligence, or otherwise.
Nothing in these Terms & Conditions excludes or limits liability for personal injury or death caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be lawfully excluded or limited under UK law.
All personal information supplied by you when ordering online flower delivery in Milton Keynes will be processed in accordance with our Privacy Policy. This includes using your contact and delivery details to fulfil your order and to contact you about your purchase where necessary. We will not disclose your information to third parties except as required to fulfil your order or where required by law.
All content, designs, logos, trademarks, and other materials displayed on our website are the intellectual property of Flower Delivery Milton Keynes or our licensors. You may not copy, reproduce, modify, or distribute any part of our website or its contents without our prior written consent.
You agree not to use our website for any unlawful purpose or in any way that could impair the functionality or security of the site. We reserve the right to restrict or terminate your access to our website at any time without notice if we believe you are in breach of these Terms & Conditions or engaging in fraudulent or abusive conduct.
We shall not be held liable for any failure or delay in performing our obligations under these Terms & Conditions if such failure or delay results from events, circumstances, or causes beyond our reasonable control. This includes, but is not limited to, acts of God, government actions, fire, flood, strikes, war, or disruptions to supply chain or transport.
These Terms & Conditions shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising out of or in connection with these Terms & Conditions or your use of our website shall be subject to the exclusive jurisdiction of the courts of England and Wales.
We reserve the right to amend these Terms & Conditions at any time. Any changes will be effective immediately upon posting on our website. We recommend that you review these Terms & Conditions regularly to ensure you remain aware of any updates. Your continued use of our website and services constitutes your acceptance of any amended Terms.
If any term or provision of these Terms & Conditions shall become or be declared illegal, invalid, or unenforceable for any reason, such term or provision shall be separated from the remaining Terms & Conditions, which shall remain valid and enforceable to the fullest extent permitted by law.
These Terms & Conditions constitute the entire agreement between you and Flower Delivery Milton Keynes relating to the provision of our products and services.
If you have any queries or require clarification about these Terms & Conditions or your order, please refer to our contact page for the best way to reach us. We aim to respond promptly to all enquiries related to our online flower delivery service in Milton Keynes.
Thank you for choosing Flower Delivery Milton Keynes. We look forward to serving you and delivering beautiful blooms across Milton Keynes and the surrounding areas.
This website is operated by HF ONE LONDON LIMITED, a company registered in England and Wales under company number 14314390.
Our business correspondence address is .
HF ONE LONDON LIMITED operates a nationwide network of trusted local florists and delivery partners. Each local website, including this one serving customers in Milton Keynes, represents a specific delivery zone within this network — ensuring same-day delivery and personalised customer care across the UK.
All online orders are centrally processed by our team and fulfilled by approved local partner florists closest to the recipient’s address in or near Milton Keynes.
For assistance with orders, returns or account queries, please fill out the Contact Us form.
Please fill out the form below to send us an email and we will get back to you as soon as possible.
